Policy

RETURN POLICY

Mini & Maximus will refund US orders within 14 days of purchase. If any of our merchandise is defective or does not meet your expectations, it may be returned for a refund.  There are no exchanges or refunds on International orders, unless it was defective or an error on behalf of Mini & Maximus. PLease note all international sales are final. There are also no returns or exchanges on items marked or sold as sale items.

Returned merchandise must be in the original condition, must be unwashed, unused and accompanied by the original miniandmaximus.com receipt. If you need to make a return please contact returns@miniandmaximus.com within 14 days of your purchase. Merchandise purchased from other retailers will not be accepted for exchange or refund. Mini & Maximus merchandise purchased on this site cannot be returned to other retailers.

1 Return for Refund (US orders only): If you return merchandise for a refund, it must be returned within 14 days of purchase. We will issue a refund once item is received at Mini & Maximus. Email  returns@miniandmaximus.com and you will receive a pre-paid shipping label for your return. Send all returns to the address below via USPS as instructed in section (4)
2 Return for Exchange: (US orders only)
Exchanges are not permitted. Please just Return merchandise for a refund within 14 days of purchase. And please purchase the item as a new transaction.
3 There are no refunds or exchanges on International orders unless it was defective or it was an error on behalf of Mini & Maximus.
 
PRIVACY POLICY

Our site is secured and every transaction is encrypted during transmission. Your off-line information is also protected and accessible only to authorized personnel. We respect your privacy and will not share or sell any customer information for any reason.

PAYMENT

We accept the following credit cards and forms of payment: Visa, Mastercard and American Express

SHIPPING

Domestic shipping (USA):
All purchases will be processed and shipped within 3 days of order via UPS ground. Customer will be sent a tracking number. Please allow 3-5 days from ship date for delivery.

International Shipping:
All purchases will be processed and shipped within 3 days of order via UPS. Customers will choose the desired shipping method and assume all costs associated with the shipment. This includes all VATS, IVA and Taxes. Customers assume all costs also associated with declaration value in accordance with their countries duties and tariff costs. Tracking number will be available at time of purchase and furthermore Mini and Maximus cannot be held responsible for lost packages. Customers will be sent an email that includes all relevant shipping information once item is shipped. Please allow up to 3 weeks from ship date for delivery depending on service purchaser desired. Delays may occur due to customs. All custom duties, taxes and fees are the sole responsibility of the customer. Please contact your local post office or UPS facility for further information concerning custom duties or fees.

SALES TAX

US shipments sent outside the state of California pay no sales tax. California shipments pay 8.75% sales tax at time of checkout . Users are responsible for all sales taxes and other taxes on merchandise shipped to other states.

BACKORDERS

Because we are a growing company, occasionally items will be out of stock. We will make every effort possible to replenish stock quickly and will notify you when we expect the item to be back in stock.

COPYRIGHT